Terms and Conditions
Camrud Design, Inc, pleased to offer services to all companies who wish to do business with us. Please read the following conditions, which are meant to protect both parties from misunderstanding. We will be happy to discuss any items that are not clear.
Consultation on marketing materials is provided free of charge. All orders, including labor and materials, are payable prior to printing to Camrud Design, Inc. If a job has been ordered, and Camrud Design is asked to do work on the project, and it is subsequently cancelled, labor charges apply at current hourly rates.
We accept Visa, Mastercard, Discover, American Express, PayPal, and business checks.
Depending on the item ordered, our typical proofing method is via 'virtual' proof, which means we provide a digital file, usually a pdf or jpg, for your review in positioning and content. Due to the nature of the color spectrum presentation of online vs print devices, the proofs may not match exactly to the proof. We can not guarantee an exact color match of previous printed materials due to gang run process and the normal variations in manufacturers ink and ink color variations caused by paper stock.
It is the responsibility of the client to read and sign proofs prior to printing. Camrud Design, Inc. (CDI) accepts no liability for errors after client signs proofs unless files sent to printer differ from the signed proof, in which case CDI’s liability is limited to replacement of the files and the cost of re-proofing. It is always best to get a final proof from the printers equipment prior to printing.
Please proof your files carefully. No changes or cancellations will be accepted after the "approval" has been received. Cancellations before the "approval" has been received will incur a minimum $15 fee, plus labor charges.
Turnaround time begins only after you have paid your balance in full, REVIEWED your proof and give us the "OK to print".
Turnaround time is based on business days. Business days are Monday - Friday. Holidays, Saturday and Sunday are NOT considered business days. OK's received after 3:OO pm MST will be treated as received the next business day. The printing process involves equipment which is subject to malfunctions and/or equipment failure. We will do everything we can to make sure that any production problems do not delay your order. However, production and delivery time are NOT CONTRACTUAL and no turnaround time can be guaranteed. Please try to plan date sensitive materials timely. We do not accept rush orders.
You may receive 10% over or under the quantity ordered. This is standard procedure in the printing trade, and most of the time you will receive your exact quantity. If you need to make sure of an exact amount please notify us.
Camrud Design Inc. will supply digital media in press ready format using Apple MacIntosh™ based Adobe™ products to the applicable production companies or departments for print work. For internet sites, CDI will cause files to be uploaded to the hosts server(s). Backup discs will be provided at the client’s request under the hourly fee set forth in the terms of contract, plus delivery costs. Requests for transfer of the files to another vendor, via disc, ftp, or email, is considered a billable event.
CDI will not knowingly violate any copyright, trademark or service mark laws in production of materials, however, our standard contract does not include fees for full research in these matters. We advise you to consult a copyright attorney for any items you have questions about before going to print.
CDI will re-design any items found to be in violation of applicable law within 30 days at no charge, however by signing this contract client agrees that they have been duly informed that a complete copyright, trademark or service mark search has not been completed by CDI and therefore will not hold CDI liable for damages should such a violation be made known after publication.
CDI does not warrant or guarantee that designs produced or search optimization will have any specific result in increased sales, or income. Client acknowledges that the results of the design process are a unique combination of CDI design and client input and feedback, or in the case of search optimization, the search engines. CDI is not liable for results of fulfillment of specific client requests that are in conflict with standard practices.
By utilizing our services, client agrees to make prompt payment upon receipt of invoice(s), and agrees to pay an administrative fee of $20 for duplicate invoicing required to collect balances 20 days or more past due unless prior arrangements has been made. If a contract is canceled by client or by mutual consent of parties prior to completion, client agrees to pay on an hourly basis at the current hourly rate for hours accumulated.
As a matter of law, Copyrights for all work stays with CDI until full payment has been received for services at which time it is transferred to client, or their assignee. Parties agree that any disputes arising from this relationship are to be settled with binding arbitration in the state of Colorado, County of Araphoe.
