Terms
Payment:
Consultation on marketing materials is provided free of charge. All orders, inlcuding labor and materials, are payable prior to printing to Camrud Design, Inc. If a job has been ordered, and Camrud Design is asked to do work on the project, and it is subsequently cancelled, labor charges apply at current hourly rates.
We accept Visa, Mastercard, Discover, and business checks.
Proofing:
Depending on the item ordered, our typical proofing method is via 'virtual' proof, which means we provide a digital file, usually a pdf or jpg, for your review in positioning and content. Due to the nature of the color spectrum presentation of online vs print devices, the proofs may not match exactly to the proof. We can not guarantee an exact color match of previous printed materials due to gang run process and the normal variations in manufacturers ink and ink color variations caused by paper stock.
Changes / Cancellation Charges
Please proof your file carefully. No changes or cancellations will be accepted after the "approval" has been received. Cancellations before the "approval" will incur a minimum $25 fee, plus labor charges.
Printing Turnaround
Turnaround time begins only after you have paid your balance in full, REVIEWED your proof and give us the "OK to print". Turnaround time is based on business days. Business days are Monday - Friday. Holidays, Saturday and Sunday are NOT considered business days. OK's received after 3:OO pm MST will be treated as received the next business day. The printing process involves equipment which is subject to malfunctions and/or equipment failure. We will do everything we can to make sure that any production problems do not delay your order. However, production and delivery time are NOT CONTRACTUAL and no turnaround time can be guaranteed. Please try to plan date sensitive materials timely. We do not accept rush orders.
Printing Quantity Variances:
You may receive 10% over or under the quantity ordered. This is standard procedure in the printing trade, and most of the time you will receive your exact quantity. If you need to make sure of an exact amount please notify us.